
Since 2011 Lifetracker has been using Marc Castles from Launch Interactive to fix up and work on our website including SEO and to sort out the online payments systems and manage the Lifetracker Google Ad campaigns. We tried two previous agencies prior to being referred to Launch Interactive. Launch Interactive is the only one that we would recommend.
Marc Castles from Launch Interactive is a breath of fresh air. In all our dealings with him I found him to be honest, open, willing and trustworthy.
Marc is consultative in his style. He was able to deliver high quality work. He fixed mistakes that previous suppliers had made on our website; on our online payment systems and on our Google Ad campaign. He was able to swiftly and accurately sort out the online payment system that our previous agency struggled with. Changes on our website were done accurately and within the agreed time frame and within the agreed budget.
The Launch Interactive quotes are emailed to us and agreed upon in advance of work commencing. In our dealings with Launch Interactive quotes have always been accurate and the rates are reasonable with no unexpected hidden costs or belated additional invoices.
In my opinion Marc Castles from Launch Interactive has excellent interpersonal and communication skills, whilst also being technically talented. I found him to be ethical and empathetic in his dealings with us.